Early-bird registration is now open: Join us in Vancouver, Canada for IMPAC5!

Expected Behaviour

  • Adhere fully to all Congress health and safety policies and procedures.
  • Treat everyone with kindness, respect and consideration.
  • Communicate thoughtfully with others and be considerate of the multitude of cultures, views and opinions that may be different from your own, in all situations including but not limited to, while presenting, in one-on-one conversations, at exhibitor tables, and in group discussions.
  • Be considerate and respectful in your critique of ideas.
  • Be mindful of your surroundings and your fellow participants.
  • Respect the rules and policies of all venues associated with the Congress.
  • Be professional in your demeanor and appropriate in your attire.
  • Alert IMPAC5 staff if you notice someone in distress or in danger or in a situation that violates this Code of Conduct.
  • Be accountable.
  • Refrain from demeaning, discriminatory or harassing and/or other unacceptable behaviour, as outlined below.

Unacceptable Behaviour

All participants must not engage in any inappropriate behaviour, and in particular not in intimidation, harassment, or abusive or discriminatory actions such as:

  • Offensive verbal or written remarks, including those related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, or religion;
  • Violence or threats of violence;
  • Violent or sexual images in public spaces (including presentation slides);
  • Deliberate intimidation;
  • Stalking or following (online and in-person);
  • Unwanted or unauthorized photography or recording;
  • Sustained disruption of talks or other events;
  • Unwelcome physical contact or other forms of assault;
  • Unwelcome sexual attention;
  • Sexist, racist, or other exclusionary jokes;
  • Use of social or mainstream media to target individuals in a way that could harm their privacy and/or reputation;
  • Deliberate misgendering such as deliberately not using a person’s preferred pronouns.


If you notice inappropriate behaviour or are being harassed during IMPAC5 or notice that someone else is being harassed, or have any other concerns, please report it by:

  • Contacting any IMPAC5 staff member or Vancouver Convention Centre (VCC) staff, volunteer or security teams who will know how to respond to such incidents;
  • Emailing IMPAC5 (address to be determined);
  • Completing and submitting the Unacceptable Behaviour Incident Reporting Form on the IMPAC5 website or app.

Immediate or Urgent Matters

If the incident is of an immediate safety or security concern, please call on-site security which can be reached 24 hours a day by calling the Vancouver Convention Centre (VCC) Guest Services from any house phone by dialing 7299 (or 7500 for emergencies). Calls can be made from an outside line or a cell phone by dialing 604-647-7299 (or 604-647- 7500 for emergencies). Contact information for reporting an incident will also be provided on your Congress badge (for in-person attendees) and within your virtual registration package (for virtual attendees).


All reports will be handled in confidence except as otherwise required by law, and subject to due process and natural justice. Organizers will respond as promptly as we can.


Participants asked to stop any behavior deemed inappropriate are expected to comply immediately. Explanations of “just joking” are not acceptable; behavior can be harassing without an intent to offend.

If a participant engages in harassing or other unacceptable behavior, including a failure to adhere to the DEI Statement or to abide by the above Code of Conduct, the IMPAC5 organizers will take any action or actions they deem appropriate to keep the Congress a safe and welcoming environment for all participants. Actions that may be taken include: warning the offender, expulsion from the Congress with no refunds, reporting the incident to the offender’s local institution or funding agencies, and reporting the incident to local law enforcement agencies. If action is taken, an appeals process will be made available.

Appeals Process

An appeal of a decision to take an action described above may be pursued by a participant after the event. An appeal is available only due to:

  • newly surfaced, consequential facts that were not previously available when the decision was made;
  • consequences grossly disproportionate (in leniency or stringency) to the violation found, considering how similar situations were handled, if any;
  • lack of facts to support the decision;
  • a conflict of interest by a decision-maker; or
  • a failure to fulfill process requirements with consequential effects on the appealing person’s ability to address important considerations.

The only remedy for an accused participant’s successful appeal of a requirement to leave the event is a refund of the registration fee (if applicable).

Public Health Statement: British Columbia’s Provincial Health Restrictions and Orders

British Columbia’s provincial health restrictions and orders are in place to help keep visitors and residents safe. Some restrictions are made by the Provincial Health Officer (PHO) under the Public Health Act and others are made under the Emergency Program Act (EPA). Public health orders can be enforced by police or other compliance and enforcement officials. Any applicable public health directives will be posted on the IMPAC5 website prior to the Congress and all IMPAC5 organizers and participants are required to follow these measures while in British Columbia to help ensure a safe Congress for all.